Loyalty isn’t the safety net it used to be. Centra found 37% of loyal customers, people who buy from the same brand over

Loyalty isn’t the safety net it used to be. Centra found 37% of loyal customers, people who buy from the same brand over and over, said they’d let an AI agent switch them if it found a better fit. The brands that hold on are the ones people talk about across the web. #CustomerLoyalty #AIAgents #BrandStrategy #AIMarketing

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