IT Service Management··2 sources verified
Microsoft's Email Filters Bounce Legitimate Mail From Senders Without DMARC
Summarised by Relevant News AI · Read time: 3 min
Since November 5, Microsoft's filters have rejected some mail to Outlook, Hotmail, Live, and MSN consumer addresses from small senders that lack a DMARC record, with 550 5.7.1 and 550 5.7.23 non-delivery reports. The bounces are inconsistent, and Microsoft has published no policy change, postmaster notice, or service-health entry. The rule requiring DMARC has applied only to bulk senders above 5,000 messages a day since May 2025.
Why it matters: IT and messaging teams should check their sending domains' SPF, DKIM, and DMARC records now and watch for unexplained bounces, since Microsoft has not documented the change or the error.
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