AT&T Moves Agentic AI Into Core Business Process Redesign

AT&T is applying autonomous AI agents to redesign how its business operates, not just to boost employee productivity. The company has nearly 500 agentic workflows in production and plans to triple that number next year. AT&T now processes about 45 billion AI tokens daily across the company.

Why it matters: The figures give enterprise IT and AI leaders a concrete benchmark for scaling agentic workflows from pilots into production operations.