Nitric Replaces One General-Purpose AI Agent With Specialized Agents for Incident Triage

A five-engineer team at Nitric describes how it was waking its on-call engineer three or four times a week. The company moved away from asking a single AI agent to handle every task and adopted a workflow built from specialized agents. The source excerpt is brief, so the article's specific design and results are not captured here.

Why it matters: SRE and operations teams weighing AI-assisted alert triage can take away a concrete design pattern: dividing agent responsibilities instead of relying on one general agent.