United Airlines Blocks Personal AI Agents From Booking Its Flights

United Airlines says it will not allow personal AI assistants to book tickets on its site, citing privacy risks and federal rules on passenger information. The airline says it has seen few customers try to book through AI agents, similar to what DoorDash has reported. AI agents can still display United flight options, but they cannot complete bookings.

Why it matters: Companies may restrict third-party AI agents from transacting on their platforms, so teams building or deploying agentic commerce need to plan for access limits and compliance requirements.