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Security researchers discovered that hackers successfully requested access to prominent Instagram accounts by directly asking Meta's AI support system, bypassing traditional security protocols. The exploit highlights critical vulnerabilities in delegating account recovery and technical support functions to large language models without proper human oversight.
Why it matters: As companies increasingly rely on AI for customer support and account management, this incident demonstrates a systemic security risk that could affect any platform using similar automated systems—a warning sign for the broader tech industry's AI deployment strategy.
